Effective Date: 06.06.24 At Voltzo Power Tools Limited Limited, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide to us when you visit our website www.voltzo.co.uk. Please read this policy carefully to understand our practices regarding your personal information. Information We Collect 1.1. Personal Information: We may collect personal information that you voluntarily provide to us when you use our website, register an account, place an order, or communicate with us. This may include your name, email address, phone number, shipping address, and payment information. 1.2. Website Usage Information: We may automatically collect certain information about your visit to our website, such as your IP address, browser type, operating system, and browsing activities. This information helps us analyze trends, improve our website, and enhance your user experience. Use of Personal Information 2.1. We use the personal information we collect for the following purposes: – Processing and fulfilling your orders – Communicating with you regarding your purchases, order updates, and customer service inquiries – Providing information about our products, promotions, and special offers (with your consent, where required) – Customizing and improving your browsing experience on our website – Conducting market research and analysis to enhance our product offerings and services – Protecting against fraud, unauthorized transactions, and other liabilities – Complying with applicable laws, regulations, and legal obligations Information Sharing and Disclosure 3.1. We may share your personal information with third parties in the following circumstances: – Service Providers: We may engage trusted third-party service providers to perform certain functions on our behalf, such as payment processing, order fulfillment, shipping, and marketing. These service providers have access to personal information necessary to carry out their services but are prohibited from using it for any other purpose. – Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business or assets, personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information. – Legal Requirements: We may disclose personal information if required to do so by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights or the safety of others, investigate fraud, or respond to a government request. – Consent: We may share your personal information with third parties if we have obtained your consent to do so. Data Security 4.1. We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard security technologies and procedures to safeguard the confidentiality and integrity of your personal information. Data Retention 5.1. We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When personal information is no longer needed, we will securely delete or anonymize it. Your Rights 6.1. You have certain rights regarding your personal information, which may include the right to access, correct, update, or delete your information. If you would like to exercise any of these rights or have any questions or concerns about your personal information, please contact us using the contact details provided below. Cookies and Similar Technologies 7.1. Our website may use cookies and similar technologies to enhance your browsing experience, analyze website usage, and personalize content. You can manage your cookie preferences through your browser settings. Third-Party Links 8.1. Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of those third parties before providing any personal information. Changes to the Privacy Policy 9.1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated policy on our website. We encourage you to review this policy periodically for the latest information. Contact Us 10.1. If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: Voltzo Power Tools Limited Mailing Address: Office 245 182-184 High Street North East Ham London E6 2JA Email: info@voltzo.co.uk Phone: +44 7742415801 We will respond to your inquiries as soon as reasonably possible. By using our website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
