Effective Date: 06.06.24 Thank you for choosing Voltzo Power tools Limited as your trusted provider of fishing equipment. This Shipping Policy outlines important information regarding our shipping services for customers in the United Kingdom who purchase from our website www.voltzo.co.uk. Please review this policy carefully before placing your order. Shipping Method: We offer standard shipping services for deliveries within the United Kingdom. The specific shipping method utilized may vary based on the size, weight, and nature of the items being shipped. Delivery Time: The estimated delivery time for standard shipping within the United Kingdom is 5-10 business days from the date of order confirmation. Please note that this is an estimate, and actual delivery times may vary depending on factors such as the shipping destination, weather conditions, and any unforeseen circumstances beyond our control. We strive to deliver your order within the specified time frame. The order cut off time is 8:00 PM Monday to Friday. Order Processing Time: Once your order is successfully placed and payment is confirmed, it will typically take 1-5 business days for us to process and prepare your shipment for dispatch. During this time, we verify the order details, perform necessary checks, and carefully package your items to ensure their safe transportation. Shipping Cost: Enjoy free shipping on all orders within the United Kingdom. No matter your location, we provide complimentary delivery for a seamless shopping experience. Our dedicated team ensures prompt processing and efficient doorstep delivery. Shop with confidence, knowing that shipping within the United Kingdom is always free of charge. Tracking: We provide tracking information for all shipments within the United Kingdom. Once your order has been dispatched, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your shipment through our website or the designated courier’s tracking service. Tracking information allows you to stay updated on the status and estimated delivery date of your order. Delivery Attempts and Re-Delivery: Our chosen courier service will make multiple attempts to deliver your package to the provided shipping address. If no one is available to receive the package, they may leave a delivery notification card with instructions on how to arrange re-delivery or collect the package from a local depot. It is important to follow the instructions provided on the notification card to ensure successful delivery. Shipping Restrictions: Please be aware that certain items may be subject to shipping restrictions or require additional documentation for shipping within the United Kingdom. It is the responsibility of the customer to ensure compliance with any applicable laws, regulations, or customs requirements. We reserve the right to cancel or modify orders that contain restricted items or do not comply with shipping regulations. Address Accuracy: Please ensure that the shipping address provided during checkout is accurate and complete. We will not be responsible for any delays or failed deliveries resulting from incorrect or incomplete address information. In such cases, additional charges may apply for re-routing or re-delivery. Customer Support: If you have any questions, concerns, or require assistance with your order or shipment, please contact our customer support team. We are here to help and will strive to resolve any issues as promptly as possible. Please note that this shipping policy is subject to change without prior notice. Any updates or modifications to this policy will be communicated on our website. If you have any further questions or require clarification regarding our shipping policy for the United Kingdom, please do not hesitate to reach out to us.
Voltzo Power Tools Limited
Company number: 15307553
Company address: Office 245 182-184 High Street North East Ham London E6 2JA
